Rental Policy

 Rental Restrictions

  1. All renters responsible for the units must be at least 25 years of age.
  2. Minimum Stay 3 nights during shoulder and winter season, and 5 nights during peak season.
  3. All reserved RV Parks or campsites must be suitable for a 30’ trailer with 3’ slide out if renting units 1 or 2.
  4. Renter is responsible for booking their own campsite at one of our serviced locations, all associated campsite rental fees and personal travel costs.
  5. All units will be delivered and setup by Island Time RV Rentals. Once placed at your site, only Island Time RV Rentals is authorized to move or reposition the trailer.
 
Service Areas
A $159 travel setup/orientation fee applies to the following locations in addition to your rental fee.
Currently Island Time RV services the following campsites and RV Parks:
               
                                Chemainus/Crofton
                                Country Maples Resort
                                Osborne Bay Resort
               
                                Nanaimo
                                Brannen Lake RV Park and Campsite
                                Living Forest RV Park and Campground
                                Rondalyn Resort
                                Westwood Lake RV Camping & Cabins
                               
                                Parksville
                                Coombs Country Campground
                                Englishman River Falls Provincial Campground
                                Paradise Seaside Resort
                                Park Sands Resort
                                Pathfinders Campground
                                Rathtrevor Beach Provincial Campground
                               
                                Qualicum Beach
                                Cedar Grove RV Park and Campground
                                Little Qualicum Falls Provincial Campground
                                Qualicum Bay Resort
                                Qualicum First Nations Campground
               
*For service to all other RV Parks or Campgrounds on Vancouver Island you must first call Island Time RV Rentals to have your location approved prior to booking.
 
Booking Payment
Full payment is charged at the time of booking. This payment will confirm and hold your reservation.
               
Occupancy
Unit 1 - 30' Springdale 282 BHSE is suitable for up to 6 people.
Unit 2 - 30' Springdale 282 BHSE is suitable for up to 6 people.
Unit 3 - 22' Nash 22H is suitable for up to 4 people
 
Availability
Island Time RV’s ability to provide a rental unit is contingent upon and subject to its return by the previous renters and to no accidents or other causes beyond Island Time RV’s control. If, for any reason beyond our control, the unit reserved is not available Island Time RV reserves the right to substitute another unit. Should another unit not be available, Island Time RV’s liability will be limited to the refund of all monies paid by the Renter to Island Time RV.
 
Check in (delivery and setup)
The earliest check in time is 1:00PM. We will work with you to find a mutual time after 1:00 to deliver, setup and provide you with a full orientation when we deliver the trailer. We will need your cell phone number so we can keep you posted of any delays and make sure we meet together on time.
 
Check Out
*Check out time is 10:00am. As the trailer may be destined for its next rental, it is expected to be cleaned, vacant and ready for the driver to leave at 10:00am. Should the trailer not be ready a $100 late charge will be applied to the deposit on file. There are no refunds for early departure. If you decide to leave early in courtesy, please call us at 250-585-2501 and let us know we can come and pick up your unit early.
 
Cancellation Policy
Cancellation, or a booking change 60 days or greater prior to your check-in date; $50.
 
Short notice cancellation period
31 to 60 days prior to check-in; $25 per night cancelled.
15 to 30 days prior to check-in; $50 per night cancelled.
1 to 14 days prior to check-in; $75 per night cancelled.
 
The full rental fee is non-refundable once your booking begins.
 
Propane and Batteries
Your rental unit comes delivered with full propane tanks and fully charged batteries included in the rental price. Renter is not responsible to refill propane tanks, or is permitted to remove the propane tanks or batteries from the unit under any circumstances.
 
Full Hook Up Sites
It is recommended for stays over 3 nights that you have booked a site with water and electricity. For stays over 5 nights booking a site with water, electricity and sewer will assure that you will have a vacation without any service issues. Please consider this when making your RV campsite reservation.
 
Dry Camping (No hookups)
Our units are delivered with enough battery and propane to last for 3-4 nights while dry camping. Battery consumption is the major issue for this duration. Conservative use of all electrical equipment will play heavily on the battery reserve. Although we do not offer generators as part of our current rental offerings, it is recommended that for stays over 3 nights a small RV generator is rented. Please let us know if we can help you with a generator rental, we would be happy to help and recommend a local rental company. Our charge to come and replace a dead battery is $60 for our local service areas.
 
Awning  
The use of awnings is the sole responsibility of the renter. Should you not wish to be responsible, please leave the awnings retracted.
Our units are equipped with power awnings, your orientation will show you the proper use and operation of the awning.
NEVER OPERATE THE AWNING WITHIN THE PROXIMITY OF YOUR CAMPFIRE!
NEVER LEAVE THE AWNING OUT WHILE SLEEPING.
NEVER LEAVE THE AWNING UN-ATTENDED
DO NOT HANG ANYTHING ON THE AWNING ARMS.
DO NOT ALLOW CHILDREN TO HANG OFF THE AWNING ARMS.
NEVER, EVER LEAVE AWNINGS OUT IN THE WIND!
 
Air Conditioning
RV air conditioning is not designed for use over extended periods of time. They can ice up if left on for too long, especially if set too cold or if doors and windows are left open during A/C use. Turn the A/C off if you plan to be out of the unit for any length of time. If icing occurs, you will notice very little airflow from the vents and a lack of cooling. Should this happen, turn the A/C off for 2-3 hours minimum to thaw out. Use of the A/C requires a minimum 30 AMP power service. Operation of the A/C service on battery or a service less than 30 AMP is not permitted; damage to the compressor will occur.
 
Lost Keys
You will be given a single set of keys with your rental unit. After your stay you will be required to put the keys in a lock box on located on the tongue of the trailer.
 
In the event you lose or misplace the keys, we keep a spare emergency set of keys in a hidden lock box on the unit; however, a $50 fee will be charged against your damage deposit if this needs to be used to replace lost or misplaced keys.
 
No Smoking Policy  
We are very proud of the condition we keep our units in. All units are non-smoking.  If there is evidence of smoking inside the trailer your damage deposit will not be returned to you.
 
Pets
Woof, we are sorry we do not allow pets in our trailers.
 
Cleaning
Please consider the following to meet our expectations of a cleaned unit. We will provide the necessary cleaning supplies as part of your rental.
All dishes and utensils be washed and put away
All counters, table top, sinks, tub/shower, and appliances be wiped down
The inside of oven, microwave, and refrigerator should be wiped clean
All garbage/recycling should be taken out of trailer and put in appropriate bins in campground
Floors should be swept, mopped and any spills on carpets or upholstery wiped up.
Towel and bedding laundry is the responsibility of Island Time RV Rentals.
 
Cleaning/Damage Deposit
Upon full payment of your rental a $500 cleaning/damage deposit will be authorized against your credit card. This deposit will be released within 3 days once the unit is returned and inspected to be cleaned, without damage and in good working order. Should the unit be returned in an unclean condition a $125 charge will be deducted from your deposit.
 
If damage does occur your deposit will be used to cover the cost of the repairs or pay any insurance deductibles. All repair charges will be documented and should damages/repairs exceed the amount of the deposit the Renter who has agreed to these terms and conditions authorizes additional charges to be applied to his/her credit card or remit full payment of the repair costs by cash on demand. The Renter agrees to pay all charges in excess and agrees to not dispute these charges. If repairs are required during your rental period you must call Island Time RV Rentals for preauthorization before any parts are purchased or any repairs are made. In the case of an accident a police report must be filed and Island Time RV Rentals must be notified immediately.
 
Any damages to the interior or exterior of the rented unit and all related costs are the sole responsibility of the Renter named in this agreement. This includes damages caused by negligence, abuse, neglect, a third party or acts of nature(wind, rain, fire, flood etc.), for example not retracting the awning during a wind storm.
 
Safety
Our unit doors are equipped with large handles for your safety. The door steps have anti-skid tape and are marked with reflective tape. Although these measures are in place it is always recommended to exercise caution and use an adequate outdoor light source at dusk/night/dawn when entering or leaving the unit.   
 
All of our units are equipped with a fire extinguisher, smoke detector, carbon monoxide detector, and propane detector. Should an alarm sound please exercise common sense and evacuate the trailer in a safe and controlled manner, then call Island Time RV at 250-585-2233 or 250-667-7208, if you require assistance.
 
Waiver of Liability
You are responsible for the personal contents left in the trailer at all times. Any theft, loss or damage of any and all personal items are not are not the responsibility of Island Time RV, its Owners, Directors, Officers, Employees, Agents, or contracted RV owners at any time while the unit is being rented or thereafter.
 
Renters, family members and guests will hold harmless Island Time RV Rentals, its Owners, Directors, Officers, Employees, Agents and contracted RV owners for any and all liability issues or personal injuries related to the rental of RV unit, its use and operation thereof.
if renting units 1 or 2

Get in Touch

Island Time RV Rentals

1830 Fremont Road

Nanaimo, BC V9S 3H4

(250)585-2501

Canada

info@islandtimerv.ca

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